Fast, Simple & Reliable Delivery

At EduVeta, we work with our fulfilment and shipping partners to get your educational resources to you as quickly and safely as possible.

Processing Time

Orders are generally processed within:

1–3 business days

Once your order has been processed and dispatched, you'll receive a shipping confirmation email with tracking information where available.

Estimated Delivery Time

Our estimated delivery timeframe is:

5–15 Business Days

This timeframe applies after your order has been dispatched.

Please note that 5–15 business days is an estimated delivery timeframe, not a guaranteed delivery date.

Why Can Delivery Times Vary?

Delivery times can be affected by:

• Shipping carrier delays

• Customs processing

• Public holidays

• Weather conditions

• Incorrect or incomplete delivery information

• International shipping delays

• Other circumstances outside our reasonable control

Tracking Your Order

Where tracking is available, you'll receive your tracking details by email after your order has shipped.

Tracking information may take a few business days to update after dispatch.

Incorrect Shipping Address

Please carefully check your shipping information before completing your purchase.

If you enter an incorrect address, contact us immediately at hello@eduveta.com.

Once an order has entered processing or been shipped, we may be unable to change the delivery address.

Missing or Delivered Packages

If your tracking information shows that your package has been delivered but you cannot find it, please check with household members and neighbours and around your delivery location.

You can also contact the shipping carrier.

If you still cannot locate your package, contact hello@eduveta.com and we'll do our best to assist.

International Orders

International orders may be subject to customs duties, taxes, or import fees depending on the destination country.

Any applicable charges are generally the responsibility of the customer unless otherwise stated at checkout.

Questions About Shipping?

We're here to help.

Email: hello@eduveta.com